This scooter was an upgrade for my wife, replacing her Dualtron Eagle Pro, which also came from RTG.
We couldn't be happier with the staff and service, which are why we went back.
The scooter itself is a blast and seriously impressive tech, especially considering the modest price. Excellent value and my wife is having a blast on it.
Thank you to all at RTG

I didn't use yet on my bike but when I connect with the other one the sound was clear.
Hope I will use it with a friend shortly on the ride bike
The lower price on the web site in BC and the available product and the reception of this product was very nice. I live in the province of Québec and no avalable product on all the store at that price, thanks

We’ve owned are cargoroo for 3 years now and it’s been great. Sold the second car. Kids were 6 and 8; now 9 and 11) still love going on it. I’d say grade 5 will be the last year I can get my older guy on it. Novelty hasn’t warm off for me though! The price was very reasonable compared to some of the other models on the market twice the price. They do a good comparison to a rad power bike on their website and RTG seems better value. Disk brakes, shox, comfy seet, all the bells and whistles. The fact you can walk into the store if you have an issue was big for me (compared to a long distance order). And the beauty was that it came assembled unlike a rad bike. The two batteries is massive too. Zero range anxiety and we seem to charge only once every week or two. If an e-bike only had one battery,I could see myself coming home and wanting to immediately charge it up in case for some reason the next ride was a long one. But we don’t get this anxiety because we always seem to have at least one battery full so if a ride ends up being a long one, boom, we got a battery all ready. RTG has been great to deal with. Got a flat once (tire blew) and we brought it in the next day and was fixed in an hour. Different levels of assist and we tend to always be at the highest so top speed with two kids on a flat road is 36/kmh and because we are always on top speed, and therefore depleting battery faster, we get 25kms per battery.
I wouldn’t dare ride with two kids without some electric assist as bike is solid. Also, when storing it it will need to roll into flat area or up one step max. My wife is 5’3 and has no problems with it. I did hear a complaint from a lady once who was petite that said it was too heavy for her. Overall, very pleased with bike. I feel like value even used in a year will still be high. And the benefits of being out and about in the fresh air, saving gas, spending quality time with family, doing a small part for the environment, and just getting out in nature is priceless. Zipping around standing up with the e-throttle, you feel like a giant kid out there! Whether it’s an RTG bike or another E-bike, you need to get one. You won’t be disappointed. New location in Royal Oak was nice. Great to ride along Lochside trail to get there!
-R Family

Im so happy with the zero 8 fender no more mud on the back of my pants

This product is perfect for biking with someone intercom
always open and the sound is crystal clear
received order in 24 hours from BC to Montreal

fast easy to work with and received the pckage very well package with bubble wrap en everything not a scratch 😉

The helmet is very comfortable and the intercom works great. Great product and a fair price.

This was a huge step up from my previous E-bike (Jetson Bolt Pro). Its a very smooth ride, and has enough power to keep me moving. I have the expanded battery, and I estimate that going full speed I can get around 60km, (20km is roughly 1/5 bars of power). With pedaling at a slower speed I suspect I could probably get anywhere on the island as unless I am going uphill it sits between 15-30 watts.
I plan to add a GPS Tracker, and a seat post Shock upgrade (I'm a fairly heavy person and the seats springs are not quite enough, its comfy but I find myself bottoming out on it).

Everything about the bike is basically perfect so Its probably easier if I mention the things I disliked.
The first quirk (Which I was aware of at the time of purchase), because the battery has a key that cuts off the power fully, the display clock cannot keep time.
The second quirk, is the handlebar is very curved. This makes it a bit of a challenge to attach handle bar accessories.
Finally the third is related to the headlight and brake light. I find that these lights just are not powerful enough, I would want about 30-50% more brightness out of the front headlight, and at least double the rear light. On a side note I am not a huge fan of the single screw headlight mounts (Although the one on this bike feels tight enough, I have found that overtime they get looser and the light will not stay in position).

All in all, The bike is amazing but be prepared to purchase a better headlight, and brake light.

This bike is truly amazing. The ride is smooth with its incredible suspension. The twist throttle is easy to operate and the motor packs a punch. This bike is a joy to ride in all weathers. Looking for something a little different, I couldn’t recommend this bike enough, and it’s certainly an eye catcher.

They came fast and where the right size. Even got a discount on delivery because I live in Campbell River.

Got here to Vancouver quick, works as expected, thank you very much

I was even able to swap the seat for a noseless design, very sturdy

Great product great customer service.

We bought R1 helmets 3 years ago and we love the product. We bought new one because we decided to leave our old helmet in France instead of carry them each year when we go to our home.

If you love cycling you need those helmets.

Very good and fast