Is there a weight limit?
Yes, the Serial 1 Rush/CTY have a weight limit of 220lbs / 100kg.
Are there age restrictions?
Yes, in BC e-bike riders must be a minimum of 16 years old. Riders under 18 years old must be accompanied by a parent or guardian.
Can a child seat be added on the rack? Can I take a passenger or tow a trailer?
Unfortunately not, the racks on the Serial 1 Rush/CTY e-bikes are not suitable for carrying a passenger and otherwise trying to carry a passenger or tow a trailer is prohibited in the rental contract.
Are there trails close by?
Yes! There are lots of trail riding opportunities close by, however all will require some amount of road riding to get to them. These are usually quieter local roads and the busier ones do have bike lanes.
Can I pick up the bikes later?
If you are unable to pick up the bikes as we open please get in touch with us and make us aware of what time you expect to arrive, we will do our best to accommodate you. As rentals are not the primary focus of our business arriving later in the day may cause delays in sending you out.
I don’t need the bike for the full day, can I return it early?
Early returns are certainly permitted if you don’t have enough time in your schedule to continue riding or you’ve simply done all the riding you want to do, however there is no refund for early return.
I’m renting to ride with someone on their own bike, can we rent an additional Sena helmet to talk while we ride?
Yes you can! Just select “Sena Extra” from the extras section. And don’t forget to select what helmet sizes you need.