Keeping your electric vehicle running and on the road is our top priority which is why we are Victoria’s only one stop service center for electric bikes, scooters. Not only do we service what we sell but we also service every make and model to the best of our abilities, we may be limited by parts availability but we’ll help you in every way we can.
Spring Tune Up Special
Get your e-bike ready for a new season of riding with a comprehensive tune up!
Valid for March and April, 2025.
Only $100
Parts not included, some parts replacement not included. No bike wash? $80
E-Bike Service
Any make or model
E-Scooter Service
Any make or model
Battery Testing
Whether you have an e-bike, e-scooter or EUC your battery is the most important and expensive aspect of your device and we’re here to help you make the very most of it! We offer a battery analysis service, which is perfect to have done when buying or selling a used e-bike, that will tell you the health of your battery and it’s remaining capacity.
E-Bike Battery – Computer Analysis $50
E-Scooter Battery – Computer Analysis $90
We are unable to offer battery repairs at this time. Thank you for your understanding.
Electrical Diagnostic
Is your e-bike or e-scooter no longer turning on? Does it turn on but the motor doesn’t run? We can diagnose it!
We have two CEBA (Canadian E-Bike Association) trained and certified technicians on staff, capable of accurately diagnosing the vast majority of issues on all brands of e-bikes and e-scooters.
Once diagnosed the issue can either be repaired or the right replacement part can be ordered to get you back on the road.
*Excluding proprietary brands such as Bosch, Brose, Shimano, BionX, etc.*
Two certified technicians on staff.
Service Storage Policy
Bikes and scooters in for service have 2 free business days of storage once work is completed. Products left longer than 2 days are subject to storage fees of $5/day or $20/week. Ride the Glide is not responsible for damage or loss that results from a product being stored with us.
Ride the Glide will not be held responsible for products left longer than 60 days. Any product that has been left for 60 days will be considered abandoned and either recycled, donated or sold to cover the cost of repairs. You will be contacted several times by phone well before this occurs. In the case of extenuating circumstances please contact us ASAP so arrangements can be made.
Ride the Glide is not responsible for missed messages, wrong numbers or full voicemails. If you have not heard from us please contact us for an update.
Ride the Glide will not be held responsible for the battery health of products left in our care, it is the customer’s sole responsibility to ensure their product is sufficiently charged before their service appointment.
