Why Ride the Glide?

You’re just starting your electric bike or electric scooter search, congratulations on making the decision! We know you won’t regret it, but now you’re in information overload, there are so many choices, what should you do? Who do you trust?

It’s complicated to navigate by yourself, especially in today’s world of the internet. You aren’t confined to what you can get locally, which now means instead of a few dozen options you now have hundreds, even thousands. How can you possibly decide?

Here at Ride The Glide we’re all about the personal touch, so if you DON’T like being able to talk to a real person, get personalized advice, easy to understand information and the ability to be hands on with the product you’re looking to buy, you can stop reading here.

But, if that does sound like you keep reading to learn about how we can make your electric bike or scooter shopping experience a breeze.

Education-First Sales

At Ride The Glide, we believe in education-first sales. Our approach prioritizes knowledge and information to drive sales experiences. We understand that investing in an electric bike or scooter is a significant decision, and we’re committed to empowering our customers with the information they need to make informed choices.

Our team is equipped with in-depth knowledge about our products, from technical specifications to practical usage tips. We take the time to understand each customer’s needs, preferences, and riding habits, guiding them through the features and benefits of different models.

By focusing on education, we ensure that our customers feel confident and informed throughout the purchasing process. We believe that an educated customer is a satisfied customer, and our goal is to provide a sales experience that leaves them feeling empowered and excited about their new electric ride.

Family Owned & Operated

Ride The Glide is proudly family-owned and operated, with a passion for electric mobility running through our veins. Founded on family values, we prioritize personalized service and integrity.

As a family business, we understand the importance of trust and connection. Every customer who walks through our doors becomes a part of our extended family.

With deep roots in our local community, we take pride in serving our neighbors and fostering relationships that last a lifetime. At Ride The Glide, you’re not just a customer – you’re family.

Full Service Shop

At Ride The Glide, we’re more than just a retail store – we’re your full-service destination. Our shop is equipped with a team of expert technicians ready to provide comprehensive support for your electric bikes and scooters.

We offer free tune-ups for the first year of ownership, ensuring that your ride stays in top condition for miles of enjoyment. Our commitment to excellence extends beyond the showroom floor, with full in-house warranty service to address any issues that may arise.

From routine maintenance to warranty repairs, you can trust Ride The Glide to keep your electric ride running smoothly. With our full-service approach, you can hit the road with confidence, knowing that your investment is in good hands.

Affordability

We’re committed to prioritizing affordability, so electric mobility is never out of reach.

Quality

All our products boast high-quality, durable components that ensure longevity and reliability.

No Gimmicks

Honesty and integrity are our promises to you, never worry about deceptive sales tactics.

No Pressure

Experience stress-free shopping with us; we never use pressure tactics to rush your decision-making process.

2 Year Warranty

Ride confidently knowing that your e-bike is protected against unforeseen issues thanks to our comprehensive 2-year warranty. 

Free Tune Ups

 Our expert technicians are dedicated to keeping your ride running smoothly, worry and cost free for the first year.

$0 PDI

Experience seamless service with $0 PDI and instruction, ensuring your e-bike is fully assembled and ready to ride upon pickup.

Customer Testimonials

Never mind taking our word for it! Hear it straight from the customers’ mouth.

Ali G
Ali GMay, 2022
I’ve been planning on purchasing an e bike for over a year. There are a LOT of options out there! What made the decision to go with Ride the Glide was the exceptional customer service! Thank you so much RTG! Absolutely delighted with my new bike!
-Facebook
Brenda H
Brenda HMay, 2022
Great staff, great service. They spent time with us to become familiar with our new bikes. Highly recommended.
-Facebook
Clem Y
Clem YMay, 2022
I bought a Kaabo Wolf Warrior GT Pro from RTG. In my correspondence with RTG I spoke to 3 of the 4 Besler family members and recieved excellent customer service all around. I was impressed with the frequent communication and updates I recieved while waiting for my order. 10/10 would purchase again from RTG !
-Google
Keith GDecember, 2018
I bought an RTG 500 XXT in the summer, was the best money I have ever spent.
I daily commute 20 km from home to work, thereby saving on fuel and several hours a day, being trapped in traffic. The bike will pay for itself within 5 months on fuel savings alone.
I have had no problems with the bike and really enjoy the ride. Now that winter has come with the rains I have made adjustments with proper gear and don’t notice the weather. However now that the roads are icing up I have had to purchase screw on studs from Mec. You tube has a great video for the instal and demo. I will have no problems with ice once I instal the studs.
A few days ago I was riding to work and the rain fall was heavy. My bike just died and displayed an error code 1. I tried several times to get it going to no avail. I ended up pushing it home (to heavy to pedal 5km uphill). I called RTG and they made an arrangement to fix the bike at no charge. RTG also provided me with a loaner bike until mine is fixed.
RTG is a company you can put your faith in. Top service, honest and hard working. RTG is absolutely the best business I have come across in a long time.

Thanks Alicia, your the best!
-TripAdvisor

Shena LMay, 2019
We love our folding fat tire ebikes that we bought. We taken them on a few RV trips and the they’re really great for riding on the beach! Today we rode from James Bay to Sidney and back on battery level 2 (mostly) and still had 2 bars of battery power left when we got home! Great set from RTG!
– Facebook
Chris HFebruary, 2019
Just purchased the zero 9 and had the absolute greatest experience shopping I have ever had!! above and very beyond customer service that makes you know you are being looked after. I literally can not say enough if you need anything to do with e bikes or scooters there is only one store, ride the glide!
– Facebook
Kevin CJul, 2023
It’s rare that I encounter customer service that truly blows me away, which is why I’ve been lucky to be a customer of RTG for my commuting e-bike for the past three years. Spectacular in every way, from the products to the people.
– Google
Betska K-BSeptember, 2017
I love my RTG 350 Folding E-Bike! It has tremendous power. I am amazed at how long the battery lasts before having to charge it.
This e-bike is fabulous for areas where the hills might be a bit too much for you and where you need an extra boost.
In addition, the service has been great. Highly recommend it.
– Website
Morgan SFebruary, 2020
Excellent products and fantastic prices. Couple this with an excellent warranty and 2nd-to-none customer service. If you are interested in bikes, go see these people. Worth traveling for if you’re looking from out of town.
– Google
KimberlyMarch, 2020
Today, after a few test rides over this week, I purchased the Fox 20 in a gorgeous light blue (and a matching helmet).
My first ebike experience was on the 500XT which I originally intended to buy, but I spied the Fox and, noting its lower frame, decided that’s her.
The staff are adorable. Seriously.
This Mom & Pop business is a standout among the myriad of ebike dealers, and I felt I’d just made a bunch of new friends for life.
– Google
Michael DApril, 2019
I had a great experience with my very first e-bike purchase at Ride the Glide! Alicia did a great job of going through the features and benefits of going electric and the products they had available in the store. I was also impressed with the post-sales experience. When it was time to pick-up my electric bike, Alicia took the time to go over the features and how to operate it and made some minor adjustments to the bike to ensure my comfort. The only challenging part of the whole process was choosing the colour! I definitely recommend to check out Ride the Glide if you are in the market for an e-bike.
– Google
Monique FJuly, 2018
Was looking for a lower priced ebike as I didn’t have $4 grand to drop for a super ebike.

Shop isn’t huge but they had a few bikes to try out. Fell in love with the RTG CT350 as it folds as well as it had simple and intuitive controls.

Staff was very helpful and let me test ride a couple of bikes.

There was one 350 left and I went for coffee to think about it, came back, walked in, and got the bike! Another person was going to grab it so I’m glad I came when I did.

It’s an amazing bike! Done a few upgrades to it and it’s even more awesome!

Had a brake problem, brought the bike in and they fixed me up right then and there no questions asked!

It’s been 3 weeks on the bike and I have almost 250km on it! Who needs a car? Not me! LOVE my ebike and I’m recommending them to everyone looking for one!

Thanks RIDE THE GLIDE!

– Facebook

Richard GJuly, 2017
I purchased the RTG E-Bike 500XT for under $2000. Most of the sweet-looking E-Bikes available here in southern Vancouver Island are listed at 3 to $4000. Mike, Corinne & Alicia went out of their way to ensure customer satisfaction (the way good customer service used to be in Canada). The 500 XT is a workhorse to be sure! (That’s the reason I purchased it). In my first week I travelled from Hillside to Island View Beach and back home (about 40 km) and also towed a trailer with several hundred pounds of tools to my worksite about 10 km away. Ride the Glide and this E-Bike are game-changers for me!
-Google
Stephanie BApril, 2017
I recently bought a Ninebot MiniPro from Ride the Glide and I can’t say enough good things about this company, in particular, Mike and Alicia. They went out of their way to help me and provided me with top-notch customer service. They truly went above and beyond. I appreciate the time they took to ensure I was confident with my decision to purchase. They focused on my safety and ensuring my needs were completely met. I can’t thank them enough. I HIGHLY recommend this wonderful company!

– Facebook

Matthew KJune, 2017
I LOVE my Gotway Msuper from Ride the Glide. The staff was helpful when choosing the right model for me. They were able to safely ship my machine from Vancouver to London [Ontario]. After I received my purchase in the mail they continued to be helpful answering any questions or concerns I had. The Gotway Msuper itself is an amazing machine and is more then I ever hoped for in a balanced wheel. It’s fast, maneuverable, fun. The large wheel and higher clearance means I am able to go more places. Thank you Ride the Glide!
– Facebook
Steve WJuly, 2018
Who knew that after 50 years I would get back on a bike?

This has been a great experience for me. I am now riding the bike every day to and from work (15km round trip) and it is a very quick commute and costs me nothing (other than the purchase price).

I love it.
– Facebook